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TIP SHEET: Six Crisis Communication Tips for Church Leaders

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800.443.9441 | solutions@blackbaud.com | www.blackbaud.com September 2018 3 About Blackbaud Leading uniquely at the intersection point of technology and social good, Blackbaud connects and empowers organizations to increase their impact companies, education institutions, healthcare organizations, and the individual change agents who support them. Continued updates as a reminder of an ongoing situation to keep your church feeling informed and secure • Plan outreach for less urgent and long-term crisis situations: Email and website updates only Less outreach and slower communication plans (updates daily or twice a day) Expectations set for when the next update will occur, so the audience understands the time gap • Track responses: Emergency response software to track the success rate of communications, ensuring that messages are received 6 Educate your community on what to expect. • Test your emergency response system • Share the URL of your crisis hub landing page and encourage families to bookmark it for easy access during a crisis • Share information regarding what happens during a crisis to ensure that parents know where their children will be and how/when they can reunite • • • • • Want to learn more about crisis communication and how to prepare your church? Check out the communication capabilities within The Cloud Solution for Faith Communities. Learn more

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